Free Local Delivery
Free Tanzania Delivery
14-Day Returns

Terms & Conditions

Welcome to Energico Enterprises component's website. If you continue to browse and use this website you are agreeing to comply with, and be bound by, the following terms and conditions of use which together with our privacy policy govern Energico Enterprises relationship with you in relation to this website.

The term Energico Enterprises or “us” or “we” refers to the owner of the website whose registered office is Unit 4 Penrod Way, Heysham, LA3 2UZ. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics, and part numbers. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All manufacturer brand names and part numbers mentioned on our site are used for reference purposes only to help identify products and there is no claim that any parts supplied are an original product. The images on the goods on the website or otherwise are for illustrative purposes only.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

 

Delivery Charges

Local delivery is free. Delivery is free with orders over $200. A delivery charge of $12.50 is payable for orders under $200. (applicable for business address only)

Delivery charges for unusual orders may be agreed between Energico Enterprises and you over the phone or via email.

If goods have been damaged during transit then please let us know promptly, ideally within 24 hrs of receipt of goods as we only have a short window of time to notify our couriers.

All goods should be checked for damage before accepting them from the couriour / delivery driver

If goods are found to be damaged after a signed receipt has been given, we are unable to accept the returned goods.

 

Cancellations and Returns

You can cancel your order at anytime up to 14 working days after the date of delivery. You do not have to give any reason for cancellation but a brief explanation will help us to improve the service we offer. Confirmation of your cancellation must be sent by e-mail, letter or fax. We must receive the goods within the 14 day Period.

Special order items are ordered especially from manufacturers and for this reason are non-returnable. We will not be able to accept special order goods back for credit or exchange.

If we have correctly supplied the product as ordered but the product has been painted or modify in any way, we will be unable to offer a refund..

Please note that you will also be responsible for the return carriage charges.
For all goods returned outside of the 14 day period, subject to the parts being returned in their original packaging in an "as new" condition, we may issue a credit note to the value of the goods less a 20% re-stocking fee.

If you cancel your order after it has been dispatched from our stock, you must return the goods to us at your own expense to the following address:
Energico Enterprises, Unit 4 Penrod Way, Heysham, LA3 2UZ.  Items dispatched from our suppliers warehouse are to be returned directly to them so please contact us to confirm which supplier is responsible for the return of the goods.

You must ensure that the goods are packaged adequately to protect against damage.
If you fail to return the goods, we will collect them and charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will not be able to accept these goods for credit or exchange.

On receipt of goods, you will be given a full refund of all monies paid, minus any carriage charges that we have incurred with collecting the item(s), this may take up to 30 days.

This cancellation policy does not affect your legal rights e.g. if the goods are faulty or misdescribed. In the unlikely event this is the case please contact us as soon as possible by email or telephone on 01524 853895 so we can resolve the situation. We will deal with this matter in accordance with your legal rights.

 

Our Product is fully manufactured to OE specification.
Manufactures names, logos, and original part numbers are used for reference purpose only.
This Item is not a genuine part but a replacement and is perfectly interchangeable with them.

Manufacturers’ names, logos, and original part numbers are used for reference purpose only. Our products are not a genuine part but a replacement and perfectly interchangeable with them.